What is the Purpose of an Intranet?
The purpose of an Intranet started out strictly as document storage. Over time, and with the onset of the age of digital transformation, Intranet’s have taken on various functions and uses within a business.
Just how many purposes does an Intranet have? Here are 6.
The original use for Intranets was, as mentioned above, for document storage. And that remains a significant function today. More and more organizations are going paperless. As a result, companies rely heavily on their Intranet to be a “digital warehouse,’ where users can store and retrieve company information and various types of content. Items most commonly stored include forms, HR information, files, training etc.
Another purpose of an Intranet, is as a one stop shop that helps increase employee productivity. Intranets provide users a space where they can access the tools (business apps, etc.) they need to complete their tasks and inform their work. With everything within arms reach, valuable time isn’t lost trying to search for relevant content, or switching back and forth between multiple programs. Because of this, the quality of work increases.
Hand in hand with productivity, is the function of collaboration. Intranets connect users with each other and allow them to share content amongst themselves. Users can collaborate on documents and projects in real time, helping them to better work together. With the addition of social capabilities, Intranets allow users to tap into a collective pool of information and expertise. Users can crowdsource problems and receive instant feedback that helps inform their work.
Intranets provide a platform for users to communicate with each other. Chat and messaging capabilities reduce email sprawl, eliminating the necessity to search through never ending email chains. As a result, users receive faster responses regarding issues and challenges. Intranets also provide a platform for organizations to communicate with their employees, using news web parts, company alerts, etc.
5. Company Values
Along the same vein, Intranets also function as a way to celebrate and support the culture of an organization. They communicate the branding of a company and provide access to initiatives, policies, values , etc. Organizations are able to reinforce their values and strategies, making sure that users are productive about the right things. Some companies even name their Intranet to really align it with company culture. Intranets also allow for the opportunity of community building with things like birthday announcements, employee recognition and event promotion.
6. Digital workplace
The last purpose of an Intranet we’ll discuss today, combines all of the last 5 elements to create a digital workplace. According to The Social Business Manifesto, organizations are increasingly integrating their Intranets with their external portals and using the result to talk and interact with partners and clients. They go on to say that digital workplaces are being utilized in such a way as to provide private and open coexisting environments that, with the help of social applications, “extend the company’s capability of communication and value creation.” Digital workplaces grant users the freedom and flexibility to work remotely. With more of the workforce heading in that direction a centralized hub accessible to users regardless to where they are is becoming increasingly important.
Does your current Intranet function effectively in all 6 of these capabilities? If not, it might be time to consider an Intranet solution. Make sure to find a solution that works well within your company’s unique needs and challenges.
To see if our Emgage Intranet Solution is a good fit your business, book a risk free demo today!