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As a cybersecurity professional, you are responsible for protecting your organization's systems and...
4 Strategies To Cut Your Assessment Delivery Time In Half
Assessment delivery is a major challenge for Managed Security Service Providers, and it's a problem that is both time-consuming and unscalable. The average MSSP spends 97.4 hours to collect and compile just one assessment report, and the manual process often leads to burnout and exhaustion. The current state of assessment delivery is a headache that needs to be addressed.
One of the reasons why assessment delivery is such a challenge is the manual data collection process. This often requires a lot of back and forth to collect all the necessary data and evidence. Additionally, there are too many frameworks to work with, and there is often no clear cross mapping between them. The siloed questionnaires make it difficult to integrate data with system records, and the lack of automation means MSSPs are spending a lot of time on repeatable tasks, preventing them from offering great value to their clients.
The good news is that there are simple solutions to the challenge of assessment delivery, and these solutions can help MSSPs scale and grow their businesses. The top MSSPs we're working with are now able to deliver assessments in 1-2 days from start to finish, as compared to the average MSSP who is delivering in 30 days or more. Here are the strategies that top MSSPs are using to increase the quality and speed of their assessment delivery. Even if you only use one or two of these strategies, you'll be able to cut your assessment delivery time in half.
Client Portal
A client portal is a powerful tool that allows MSSPs to provide their clients with a clear and concise view of their security posture and security compliance journey. This type of portal provides a centralized location for clients to access important security-related information, including their current security posture, real-time alerts, and security reports. With a client portal, MSSPs can communicate the status of their client's security compliance, providing a visual representation of the progress they have made over time. This level of transparency not only helps clients stay informed about the status of their security but also provides them with a sense of comfort and security knowing that their MSSP is on top of their security needs. Furthermore, a client portal helps MSSPs to be more efficient and effective by automating tasks, reducing manual data collection, and streamlining the reporting process. In short, a client portal is a valuable tool for MSSPs to meet the demands of the growing security market and provide their clients with the highest level of security and compliance services.
Centralized Collection
Having a centralized collection platform for an MSSP has numerous benefits. It eliminates the hassle of searching for information scattered across multiple tools and documents, saving valuable time and resources. The platform streamlines the collection process by gathering all the necessary documentation and evidence in one place, making it easier for the MSSP to provide a comprehensive security assessment report to the client. With centralized collection, the MSSP can quickly and efficiently respond to client inquiries and requests for information, strengthening the trust and confidence the client has in their security posture. Additionally, a centralized collection platform also helps the MSSP stay organized and ensures that no critical information gets lost or forgotten, contributing to the overall efficiency and scalability of their business.
Automation Engines
An automation engine helps MSSPs streamline their assessment delivery process. One of the key advantages of this technology is that it can handle all repeatable tasks, freeing up MSSPs to focus on more high-value tasks such as offering expert advice and guidance to clients. Automation reduces the risk of human error, increases efficiency, and provides more consistent results. With the help of an automation engine, MSSPs can significantly reduce the time and effort required to complete assessments, allowing them to take on more clients and grow their business. Furthermore, automation enables MSSPs to provide faster and more accurate results to clients, increasing customer satisfaction and building trust in the MSSP's capabilities. Overall, implementing an automation engine is a smart investment for MSSPs looking to improve their assessment delivery process and increase their competitiveness in the market.
Dynamic Questionnaires
Dynamic questionnaires can greatly improve the assessment delivery process for MSSPs by making the data collection process more efficient and effective. Customizable questionnaires allow MSSPs to tailor their questions to each client's unique needs, ensuring that the right information is gathered in a more streamlined manner. This can help to reduce the number of back-and-forth emails, minimize the risk of human error, and ensure that the right questions are asked to capture all relevant information. With dynamic questionnaires, MSSPs can save time, increase accuracy, and provide their clients with a more positive experience, helping to build trust and strengthen client relationships. This is key to growing their business and scaling up their operations, as satisfied clients are more likely to recommend the MSSP to others and return for future services.
In conclusion, improving assessment delivery is a major opportunity for MSSPs. With the right tools and strategies, MSSPs can improve their assessment delivery, scale their businesses, and offer great value to their clients. If you're an MSSP who's been struggling with assessment delivery, take a look at our eBook below to learn more about the solutions that can help you overcome this challenge and take your business to the next level.
Overcoming the Five Biggest Challenges for MSSPs Today
How to Simplify Your Job and Make More Money
As an MSSP, you're forced to duct tape tools together to serve your clients' growing list of vendors. In this eBook, you'll learn how to overcome the biggest challenges that are holding you back from the growth and revenue you deserve:
You don't have to duct tape tools together in order to deliver value to your customers. Download this free eBook to learn how to integrate tools, retain the best talent, and generate recurring income as a successful MSSP.
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